I would like to thank both Rebekah and Martin for being so helpful. They were professional and found different ways to assist me to reach the result I wanted. They were friendly and easily contactable. I can honestly say it was the first time in a long time, dealing with anyone in the finance sector that did not feel like I am being sold something I do not want.Sounds negative I know, but it just emphasised how much better your service was. I would have no hesitation in recommending your service and will pass on this feedback to my clinic.

I just wanted to show my appreciation to all the staff at TLC who went above and beyond to help get my loan for medical reasons. The fact that TLC can also take into account centrelink wages for lending criteria was amazing because a lot of other lenders do not take that into account.In today’s world where there are so many different income scenarios to deal with and TLC take the time and effort to be able to deliver results.All the staff were so reliable and lovely to deal with and the application was fast and easy. I will be recommending TLC to all my friends and family. Thank you so much again.

I’d just like to thank all the staff at TLC for your assistance with my recent loan application. From the first email enquiry until the phone call to inform me I had been successful with my loan application, the service has been outstanding. I was kept informed through the entire process. Every step was explained. The application process was easy, submission of accompanying documents was easy. Everything was explained.I would highly recommend TLC. Thank you to all the team, your service has been exceptional and no enquiry was ever a bother.

Feedback for TLC is amazing highly recommend, the TLC team were fantastic explained everything thoroughly, they were happy to answer all questions. The process for the loan was fast and easy I sent in all my required documents through internet on the weekend and was approved on the Monday, thank you TLC for making my dreams come true and making this experience stress free and exciting!!

Good morning. I would just like to say how pleasant ,professional and helpful Libby was in all of my dealings with your company. Libby kept me updated at all times and informed me of my next step to achieve my loan. I would highly recommended to all my friends and family, if they looking for a company to use for seeking a loan to use TLC. Thank you once again for my approval of my loan and have such happy helpful staff. Helen Barnett.

Thanks again for all your effort In securing my personal loan great job.

I can't begin to express the ease of or dealings with TLC, nothing was a problem and they went the extra yard to obtain the best interest rate and deal for us, Thanks again.

Approximately a month ago I was feeling very overwhelmed as I had found out I had to have surgery and could not believe the very hefty pricing of corrective eye surgery here in Australia.One night I was surfing the internet and I came across an affordable clinic overseas, I thought about what i could do, to make this happen.Over a period of weeks I did much research on surgery in a much more affordable destination.I found a place that did this and the pricing was right but found it a bit too much for me to pay outright.One Monday morning after deliberating with myself I found TLC on the internet and applied through your service.I sent my details and application through with my fingers crossed.The administration called me promptly and kept in close contact me, helped me through any steps that I did not understand and sent me relevant and easy information for me to complete the steps. I didn’t have to wait for very long and found out that the funds were approved later that week in about 48hrs.The service I recieved was excellent and hassle free and I would like to commend your service. I would also recommend you highly for anyone with a similar situtation.Thank you so much for Giving me the opportunity to travel and get surgery done. I appreciate the time frame and your service being prompt and reliable.I would not hesitate to give you the thumbs up should anyone need surgery overseas and thinking getting extra funds for quality of life surgery.Jo from Brisbane

Very satisfied with the customer service and how fast it was to have my application finalised!

Thank you TLC and your wonderful team of brokers that made me feel like I was someone and not just a number. I applied for a consolidation loan and the easy steps to go through were just great. No hassle, help every step of the way. I can take control of my finances and live my life. Thank you again for making it possible. Kath Kirk

I couldn’t believe it, it just happened. I have belongings to marry my heart and TLC made it happen by getting me the financial support that I needed to make it work. Thanks so much TLC and the money place the support you have given me. I couldn’t be any happier than this.

I would like to thank Tiana and TLC for all their hard work securing this funding for me - this is life changing for me and I am forever grateful.

TLC has been really helpful and I’m so pleased that I have been approved for my loan. Their assistance was very good and it was a quick process due to their prompt actions and responses.Thank you for all of your help!

I found Tiana from TLC really lovely to deal with. She was efficient, always available and kept me updated throughout the entire process. She arranged finance in a very timely manner and was so friendly throughout the process which made it so much less stressful. I was surprised at how easy the process was. Highly recommend and will be using TLC again on the future.

I would like to say thank you to the team at TLC. They were really helpful, efficient and professional in assisting with finding a loan that would give me the funds for the medical attention I needed.  More than happy with their service and would refer them to anyone in a similar situation.

TLC was very helpful. They kept me updated throughout the process through phone calls and helped me with any queries. I would definitely recommend to others. Thank you very much.

Thanks guys for all your help. You’ve done a great job and I’m happy with the service you supplied. Very friendly and helpful. Cheers. Thanks again.

Thank you very much just wanted to leave some feedback. Very easy and quick process. Communication was great and will definitely recommend your services to others.

I would like to take my time to personally thank Tiana and the team at TLC for their outstanding service they have provided for me for my recent application. The experience I have received from the very beginning to end has nothing but been efficient and friendly all the way to the end, nothing was ever too much for them and my application was fast tracked an approval in less than 2 hrs. Everything about TLC is simple and very well explained to you and easy to navigate during submission and zero wait time. I would highly recommend TLC for any finances enquires you have.

Thanks again Tiana & Tim. You have both been fantastic and so helpful with everything! I was referred by my Surgeon to use TLC for the funds I needed for my surgery as it was quite a high amount I needed to secure - and I'm so glad he did! TLC has been fantastic. It was a bit of a process as I was about to start a new job just after my arranged surgery date, and even though the loan was rejected the first time around because of this the mentioned staff members went above and beyond to help me get the loan by coming up with different solutions to get me over the line just in time for my surgery. With all their helpful suggestions and solutions I was able to go ahead with my surgery the following week.  TLC worked so fast to get this accomplished and for this I will be forever grateful. I cannot thank the team at TLC for everything they did for me. Thanks again team!

Thank you so much for the care and understanding. This process was so much easier than I expected. Thank you so much the staff are absolutely beautiful!

Hi Martin. I am writing this email to express my thanks and appreciation for the handling of my loan application by Tiana. It is refreshing to speak to a company representative who answers queries without avoiding or deflecting the answer.  Tiana always spoke with authority and knowledge.

The lovely lady I was talking to was the best through the whole experience, absolutely lovely, talked me through every part of the process. Was just nice and calming voice, I understood the whole process from start to end as she explained everything and made sure I understood! Definitely deserves a pay rise, she does an awesome job. Thank you for all your help, if I ever need this company again I will definitely come through here!

I just want to say a big thank you to all who helped me with my personal loan. You all made the process so easy and stress free and we’re so efficient. A big thanks.

Dealing with TLC has been easy, quick and stress free. With being a single working mum and raising 3 children, loans direct from banks can get somewhat difficult. With the great work from TLC I was approved within a day! Highly recommend using TLC.

I'm very satisfied with your service. The customer service is very good and responsive. I'm happy to continue to be a part of your system and hopefully keep getting the same support that I have received until now. Thank you

Thanks for all your help and big thanks to Tiana for her professionalism and support throughout the application process. Thanks again.

Tiana my contact through you was by far the best experience I have ever had in applying for a loan with any one including banks and credit unions. The whole process was very quick and pain free. There was never any pressure put on me and I felt at any point I could have backed out if I wanted to. I will be more than happy to recommend you to anyone and if needed use you guys again. Thank you!

I really cannot thank you enough for your help throughout this process. You have been amazing to deal with. Your prompt and efficient service and friendliness over the phone made this whole experience great. Even when we ran into trouble you were willing to do what it took to help me. You went above and beyond and I will be forever grateful. Having the ability to process the application entirely online I found great. As a professional working full time, I thought this was going to be a lengthy drawn out process but it has been fast and hassle free. I would not hesitate in recommending your company and especially Tiana to anyone! Thank you for helping me change my life!

Just thought I’d send some feedback to let you know my whole experience with TLC has been great and I can’t thank you enough for the easy and smooth process. Your staff in the office are great to deal with easily. Tiana has been great. Highly recommend anyone going for a loan to talk with her as she made the whole process so much less stressful for me.

So much going on in our personal lives with a lot of things that have hit us hard over a period of 3 months and still pushing through. One crucial thing is I needed gastric surgery so we went through our Family at TLC for a personal loan. I’ve been very emotional since the call this morning regarding the approval of our loan. Even while writing this I’m fighting to hold back my tears! You really do appreciate excellent, professional, honest yet highly friendly service from anyone in any business, company or place that deals with people. Every person who was involved with helping us from the beginning to the end of our process were outstanding! This speaks volumes of the company as a whole. These guys are the whole package. Even if our application was not approved I would of still given feedback of our excellent experience as I strongly believe in giving praise when it is due. It is not only about wanting to get help, it is how you are treated when you have found a potential lender. Great teamwork guys and thanks again for being awesome! I will definitely keep in touch regarding my journey ahead. Bless.

Just wanted to say thank you for helping me, your employees Tiana and Martin are absolute stars and deserve the absolute best from you guys.

I would highly recommend TLC. TLC we very responsive but never pushy which made for a less stress full experience. Extremely happy with my whole experience. Thank you!

I would just like to say a big thank you for helping me organise finance for surgery. Tiana was very helpful and patient with all of my questions and made me feel at ease with the whole process. Definitely would recommend!

Thank you Tiana and the team at TLC. I found the loan application process very streamlined and efficient. It was particularly convenient to have everything automated. Finance with TLC offers greater flexibility and control over cash flow with different loan term options and the ability to make pre-payments to pay down the loan earlier.

Hello Tiana and the wonderful people of TLC. I just found out I have been approved for a loan to get my sleeve surgery done and I am so happy. I wanted to say thank you for your support in this process, I have never done this before and your guidance throughout the whole process from the very first email, phone call up until approval was just amazing! Tiana you are such a wonderful person, all my questions were answered and explained very clearly, you kept in touch with me every day. My life is about to change forever and please know, it all started with you and your wonderful company. I am so grateful for everything you have done and will be bragging on our Facebook page about how wonderful and helpful you are. Thank you thank you thank you thank you thank you... a thousand times Thank you!

Thank you so much for your support and assistance in such a seamless transition of our loan, the experience was so easy and quick and everything sorted out within 3-4 days.

I would just like to thank the team at TLC for their hard work and commitment to getting my application approved, I highly recommend anyone who is considering consolidating debt to speak to the friendly team at TLC. Professional and down to earth staff were great to deal with. Thank you again for helping me get back on track.

Thank you TLC team. The whole loan process from start to finish has been professional and efficient with a quick turnaround.

Great service. Quick turnaround time. TLC were very helpful. Thanks

Thank you! Once all the documentation has been sent through, the process from beginning through to the approval is very fast, and it reaches your bank soon after. I was very happy with the service as it was quick, hassle free and finalised. Thank you!

I just want to take a moment to thank Tiana and the team at TLC for their flawless customer service and support - receiving the call of approval put the biggest smile on my face as Tiana was as excited for my future procedures through Destination Beauty as I am!

Thanks Team. You’ve been incredibly helpful in a time when we needed short term funding. Thank you for getting the job done! We will use your services anytime when required in the future.

I have just recently contacted and engaged your service to obtain finance to pay for my daughters surgery. I was aware that my daughter had been speaking with TLC about the loan and she had commented how helpful you had been, even though it eventuated that you were not able to broker the loan for her due to her income history.  I followed up with you and found the experience both efficient, friendly and understanding.  When I spoke with the operator at first she remembered dealing with my daughter and was very helpful. The speed with which things happened after my initial call was amazing.  I received emails immediately advising me of what to do and what had transpired so far.  It was easy to upload the documents requested and amount of information requested was very reasonable.  Follow up with some additional documents the following day was straightforward and the ability to send emails to the Admin @TLC mailbox and know that people would see and act on this this was great.  There was a feeling there was a small team of people there who knew what they were doing and what was going on and were committed to making this flow smoothly. The follow up advice on the loan and its approval was again so quick and straightforward and easy to follow.  I also really liked the fact that when I rang in at the end of this process the team member asked who the surgeon was and took the time to tell me how good the surgeon was.  This has been one of the best and most efficient, friendly and satisfying customer experiences I can recall.  I've worked in many settings and been involved in a number of customer service and customer experience service design teams.  You are doing things amazingly well. Thanks you all.

My loan application with TLC was literally approved within hours. The whole process was fast, easy and online. I received the funds the next day and had my surgery two weeks later. Thank you TLC for such a smooth and fast transaction.

Hi Team. Thanks so much for all of your help. It has been a pleasure to work with you in gaining a line of credit for my medical procedure.

Thank you so much for your assistance and persistence on such short notice after Christmas to get the loan pushed through. Love your work. Kind  Regards.

TLC were extremely prompt with organising my loan and the customer service was outstanding. They were so friendly and approachable. I felt very comfortable asking what I thought were silly questions because they were very understanding about my limited knowledge on the loan process. Would definitely recommend!

The best experience I've ever had when applying for a loan. The process was super easy & I was always kept up to date with the process. The online process for submitting personal details & providing financial statements via the MyGov & my banking institution was fantastic - never experienced that before but certainly made my life easier as I work full time & would not have had the time to look for statements, scan & send back. The turnaround time was very swift and an approval confirmed within 3 working days. Finally, the staff I have dealt with every step of the way have been professional, courteous & very helpful.  I would also like to say a special thankyou to Tiana for her friendly disposition, prompt responses & follow up.  She is certainly an asset to your company. Once again,  I have had the experience going through this process with TLC.  Congratulations on your work.

Thank you so much for making this whole process such a breeze. Your professionalism, efficiency & kindness is truly appreciated. Thank you again!

Thank you very much TLC, you simply made me very happy and I will continue to refer. You are the best, very friendly and funny staff you have.

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From start to finish was a fantastic experience and Tiana was not only extremely personable but also understanding to the situation and was able to find us a solution. Could not be happier with the whole process and the outcome. Would recommend without hesitation. Thanks again

Just sending some feedback about my process applying for a loan with you. This whole experience was very daunting to me from going to the clinic to then having to apply for a loan. Your website was super easy to use and everyone who called me was super lovely! You made sure I understood everything and I was offered the best deal to suit me. I feel relieved that the funds side of my procedure is covered and I will be able to have what I want done. Thanks so much for supporting me through this process.

Absolutely amazing customer service! Helpful with every step along the way to the approval.  I will highly recommend.

Hi Team, I just wanted to pass on my thanks for how easy and friendly it was to obtain a loan through you. Everything was very straightforward, and the process was easy and efficient. Pass on my gratitude to Tiana who helped with the processing of my Loan Application.

Just a quick email to say thank-you and to summarise myself. Approximately a month ago I was feeling very overwhelmed as I had found out I had to have surgery and could not believe the very hefty pricing of corrective eye surgery here in Australia.  One night I was surfing the internet and I came across an affordable clinic overseas, I thought about what I could do, to make this happen. Over a period of weeks I did much research on surgery in a much more affordable destination.I found a place that did this and the pricing was right but found it a bit too much for me to pay outright. One Monday morning after deliberating with myself I found TLC on the internet and applied through your service. I sent my details and application through with my fingers crossed.The administration called me promptly and kept in close contact me, helped me through any steps that I did not understand and sent me relevant and easy information for me to complete the steps. I didn’t have to wait for very long and found out that the funds were approved later that week in about 48hrs. The service I received was excellent and hassle free and I would like to commend your service. I would also recommend you highly for anyone with a similar situation. Thank you so much for giving me the opportunity to travel and get surgery done. I appreciate the time frame and your service being prompt and reliable. I would not hesitate to give you the thumbs up should anyone need surgery overseas and thinking getting extra funds for quality of life surgery.

This is the first time I have used TLC. I was very impressed on how friendly the team is, very responsive, willingness to help and always keep you in the loop with your application.

Just been funded by TLC and the service was out of this world. Very happy with the initial consultation and follow-ups. All super friendly, not pushy and a great interest rate!

TLC are amazing. They assisted with the process of applying for a loan. They were regularly contacting me with the requirements that I needed to submit.The staff at TLC are fantastic and so supportive. Thank you TLC

Starting out contacting TLC I was very hesitant and worried. I avoided the first few phone calls from TLC even though it was me who had reached out for help. Once I had worked up the courage to take that initial phone call everything changed. The pleasant nature in which the staff handled my application and the ease of the process was very encouraging. Staff were friendly, prompt and contacted me every step of the way. I am extremely satisfied with the whole process and in the end TLC were able to assist me with what I needed. Thank you to the staff at TLC.

We couldn’t believe how professional & efficient TLC were! We literally had our personal loan processed, approved & in our bank account in 24 hours.Thank you so much

Thank you to Martin for helping out with my loan - very professional manner and very respectful to deal with. I recommend your service to friends and family. 10/10

I would like to thank the team for making this experience very pleasant. Since the beginning, I received excellent communication and was well taken care of

Incredible team, well managed and excellent communication. I am very pleased to have opened an account with TLC. I would like to thank the team for making this process extremely easy! Thank you again!

I found everyone I dealt with from start to finish fantastic. Very informative at every step. They have helped me simplify my finances and I couldn’t be happier with the whole process. Great team. Highly recommended.

I cant believe it, finally TLC successfully approved my personal loan. I am so happy and thank you so much guys!God bless them

From the initial enquiry through to approval, the entire process was simple, easy to follow and improved communications. Highly recommend and will use again when needed.

The entire team is very professional and were patient with all their calls.It was a good experience and strongly recommend working alongside with them.

Very easy to deal with no complications and very clear instructions.Thank you.

Just a quick thank you once again for how quickly and professionally our loan was handled and approved. From start to finish the process was so easy and I appreciated being kept in the loop the entire way! Our loan was applied in one day and approved and funded the next. Staff were extremely friendly and helpful! I will definitely be using TLC again in the future. 

The staff were very patient and understanding and really efficient. I appreciate the help and advice that I was given. I want to thank Taleea, especially for contacting me and helping me get the application through. My experience with TLC has been a very positive one. Thank you, TLC! Thank you very much.

Throughout the whole process of applying for my daughter, Martin and Taleea have been absolutely amazing. Could not fault the service you both have provided from the time of applying to approval. Highly recommend to anyone. Thank you again!

TLC have been amazing from the very beginning and kept me updated throughout the whole process and were very informative. My finance was approved and processed so quickly! I couldn't be happier it really was so stress free and straightforward.

Everything was so easy. Throughout the whole process, every step was communicated to me and they were always a phone call away if I had any questions. Amazing service!

Amazing staff, easy to deal with and a speedy transaction to follow.

Thank you so much for your support and everything through this! So easy going and honestly stress free! Keep it up guys - Good work! Thank you!

My experience with TLC has been amazing I have had so many questions and they were all answered right away with no hesitations at all. The women and men I spoke to were so friendly and so happy, having a laugh and really supportive. Can’t thank you enough that you had to deal with my over the top questions  So again THANK YOU.

The staff at TLC could not have been more helpful. They did everything they could to accommodate our needs, making sure that everything was done in the least time possible. I can’t thank them all enough.

Thank you to everyone at TLC for the fantastic service you provided to me in the matter of this loan. I will be recommending you in the highest regard and your company to everyone I know that is looking for a loan in the future. Congratulations to you all!

TLC offered me a fantastic service. I will always recommend TLC as the service is really authentic.

I felt like I was drowning, not able to rise, the constant thought of debt consumed every waking moment. The strain this put on me physically and mentally was taking a toll. I really didn't know what to do. After being rejected by banks I felt alone, stuck, almost as if I had failed myself and my family. Thankfully, there was a light at the end of the tunnel. Thanks to TLC, I've now been approved for a loan. Affordable and reasonable. Thanks so much to your team for your support and guidance.

Thankyou TLC and especially Tim who followed up and help me to get funded.

Thank you to all the staff at TLC.You have exceeded my expectations.I loved that you were so diligent on following all question and concerns up with me so quickly.It was always a cheerful experience talking to TLC staff.Thank you so much.

Taleea is to be commended on her commitment to customer service and is a true asset to your company. She was always available to answer any questions or concerns that I had and was able to communicate all information clearly. Thank you for making this application so easy!

I have used TLC twice now and found both times to have great customer service and a quick turnaround with the funds! Thanks very much!

I cannot recommend all the staff I spoke with at TLC enough. They were so helpful on every call. Super efficient and very transparent. Made the process so smooth and easy :)Thanks again Team

I would like to provide some feedback for my consultant Martin. He was so wonderful to deal with, he always kept me updated of what where things were up to, he always returned calls if I left a message and he was never pushy.  He is a real asset to your company. Please pass along my compliments to Martin and his Manager.

This was my first time using TLC and I would definitely recommend them to everyone! Once putting my application in, the service was great. Fantastic customer service, great communication and they ensure to keep you updated in regards to the status of your application. The process is a fast turn around and I would use them again. Very satisfied.

I am overly happy with the customer service I received from TLC! Everyone was so helpful and so easy to talk too! Thanks again everyone!

This was my first time using TLC and was very pleased with their service. Taleea was fantastic and extremely helpful doing whatever possible to help me with my loan application. Thank you for making this possible during a difficult time.

So far, I have had an amazing experience with TLC. Very helpful and great staff!

Fast, friendly and easy service. The whole process was stress free and super easy. The customer representatives where friendly, professional and easy to deal with.

I would highly recommend the guys and girls at TLC! I was stressed to get my finances sorted but I had a smooth process with TLC and they made everything as simple as possible.Would highly recommend using TLC!

Quick, fast and efficient service. Easy and friendly to deal with. Loan was approved and in my account with a very short turnaround.